Terms and Conditions for Emerald Isle Journeys

Welcome to Emerald Isle Journeys. These Terms and Conditions govern your use of our online platform and the services provided by Emerald Isle Journeys. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

• "Our Service" refers to the tourism and travel services provided by Emerald Isle Journeys, including package tours, custom travel itineraries, travel insurance, visa assistance, corporate travel management, group travel planning, and adventure tourism.
• "We," "Us," "Our" refers to Emerald Isle Journeys, located at 4502 Merrion Road, Ballsbridge, Dublin, County Dublin, D04 Y4Y8, Ireland.
• "You," "Your," "Client" refers to the individual or entity accessing or using our services.

2. Acceptance of Terms

By using our site or booking any service through Emerald Isle Journeys, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who wish to access or use our services.

3. Service Description

Emerald Isle Journeys provides a comprehensive range of travel services to individual and corporate clients. Our services include, but are not limited to:

• Tourism and Package Tours: Pre-arranged travel packages.
• Custom Travel Itineraries: Tailored travel plans to specific client requirements.
• Travel Insurance: Facilitation of travel insurance policies.
• Visa Assistance: Guidance and support with visa applications.
• Corporate Travel Management: Business travel solutions.
• Group Travel Planning: Management of travel for groups.
• Adventure Tourism: Specialized tours for adventurous activities.

4. Booking and Payments

• Booking Confirmation: All bookings are subject to availability and confirmation. A booking is not confirmed until you receive a confirmation notice from Emerald Isle Journeys.
• Pricing: Prices for our services are quoted in Euro (€) unless otherwise specified. We reserve the right to change prices at any time before a booking is confirmed.
• Payment: Full payment or a deposit, as specified during the booking process, is required to confirm your reservation. Payment methods will be clearly communicated. Failure to make timely payments may result in the cancellation of your booking.
• Cancellation and Refunds: Cancellation policies vary depending on the specific service or package booked. Details will be provided at the time of booking. Refund eligibility and processing times will adhere to the specified cancellation policy.

5. Client Responsibilities

• Accuracy of Information: You are responsible for providing accurate and complete information, including personal details, passport information, and any special requirements, at the time of booking.
• Travel Documents: It is your responsibility to ensure you possess all necessary travel documents (passports, visas, health certificates, etc.) required for your chosen itinerary. Emerald Isle Journeys provides visa assistance but does not guarantee visa approval.
• Health and Safety: You must ensure you are medically fit and capable of undertaking the travel and activities included in your itinerary.
• Compliance: You must comply with the laws and regulations of the countries visited during your travel.

6. Changes and Cancellations by Emerald Isle Journeys

While Emerald Isle Journeys endeavors to operate all tours and services as advertised, we reserve the right to make changes to itineraries, accommodations, or activities, or to cancel tours due to unforeseen circumstances such as natural disasters, political unrest, or insufficient bookings. In such cases, we will inform you as soon as possible and offer alternative arrangements or a full refund, depending on the specific situation and our policy.

7. Limitation of Liability

Emerald Isle Journeys acts as an agent for various third-party service providers (e.g., airlines, hotels, tour operators). While we exercise due diligence in selecting our partners, we are not liable for any loss, damage, injury, delay, or inconvenience caused by the acts or omissions of these third-party providers. Our liability to you for any claim arising out of or in connection with these Terms and Conditions or the services provided by Emerald Isle Journeys shall be limited to the total amount paid by you for the specific service in question.

We strongly recommend that you obtain comprehensive travel insurance to cover unexpected events.

8. Intellectual Property

All content on our site, including text, graphics, logos, images, and software, is the property of Emerald Isle Journeys or its content suppliers and is protected by Irish and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Emerald Isle Journeys

4502 Merrion Road

Ballsbridge,

Dublin, County Dublin,

D04 Y4Y8

Ireland

Phone: +353 1 687 2345